About Us

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WHY CHOOSE SCHEMEWISE?

SchemeWise prides itself on being people-centred and delivering quality outcomes from our extensive NDIS and disability knowledge!

I got timely personalised attention, service and advice
97%
I could talk with someone within a day
95%
SchemeWise helped me put my plan into action
99%
I would recommend SchemeWise to other people
99.5%

Our story...

SchemeWise staff have, collectively, many years experience in the community, health, social and disability sectors.  SchemeWise came into being in response to personal lived experience of disability – from which we know and understand living with disability.  Some of our staff live with disability too.  The SchemeWise business takes that experience and makes our expertise available to YOU!

SchemeWise people pro-actively practice and put you at the centre of everything they do by upholding and working in a human rights compliant manner. Our only desire is to support you (your family or representative and/or other supports) by developing a comprehensive and unique model around capacity building through Support Coordination and Therapy services.  SchemeWise is a dedicated business for this purpose. SchemeWise does not deliver other services or supports like personal care, or accommodation or employment services. We use our health and allied-health knowledge across mainstream, health, mental health, justice, child, disability and community sectors to help you achieve, manage, coordinate and build your best life!

SchemeWise is a no surprise, transparent and openly accountable service built from the ground up to specialise in its capacity-based service roles. We use specialist systems purely built for these functions and practice continuous improvement and quality processes so we remain up-to-date with NDIS changes, placing your goals and your right to choice and control front and centre. You can choose one or however many of our services you think are best for you....  We also love working with your other providers too!

All our people hold clearances to work with vulnerable people (ACT) and children (NSW), and have professionally registered qualifications.  In this way we offer you quality-assured services backing up our experience. We also take safety very seriously in everything we do and we want to ensure you receive the best supports possible. 

We also work with all kinds of people like Local Area Coordinators (LAC’s), service providers, hospitals and the NDIA itself, to design services to fit YOUR needs.  SchemeWise services are designed to complement how you live your life – because YOU are at the centre of everything WE do.

So welcome... we are here to serve you and help you achieve your NDIS goals.  We are interested in YOUR dreams and aspirations because they are OURS too.  You can trust us to ensure you have access to safe, fit-for-purpose and quality-assured services. And if things ever go wrong... we'll be there every step of the way to help get things back on track as quickly as possible too.

Please feel free to talk to us today.  SchemeWise offers no obligation meetings to discuss your NDIS plan and support needs.  We are only too happy to tell you about SchemeWise services and YOU get to choose whether they will work for you.  Our friendly team can help you with NDIS Support Coordination (to specialist level), Complex Planning or Therapy services (nursing, counselling, recovery coaching, OT, and behaviour support)… all done the right way!

SchemeWise full range of services can be reviewed from the top menu of our website, anytime.

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SchemeWise People

Jamie B

SchemeWise Managing Director, Jamie B (RN), is committed to developing and maintaining a culture that supports both customers and our people to achieve their full potential.

Jamie oversights a team of dedicated professionals, health or allied-health qualified whom are registered members of professional associations and/or government Registration Boards.  This level of experience offers customers a very high degree of quality-assurance, often significantly higher than most other providers.

A deeply experienced professional in his roles, Jamie provides clinical and management oversight to ensure outcomes that create real change for people living with disability.  With a collaborative way of looking at complex situations, and sometimes a creative approach, Jamie and the team at SchemeWise deliver clinical and disability specific outcomes for people following the SchemeWise mantra that, ‘we can get you started and keep going…’.  SchemeWise people live by this because our customers successes are ours too!

Jamie is a Professional Member of the Australian College of Nursing, the Association for Positive Behaviour Support (Worldwide), the Association for Positive Behaviour Support (Australia), and the Association for Behaviour Analysis Australia.

Like Jamie, most SchemeWise team members have lived experience of disability too - either personally or supporting people in their families.  SchemeWise is a proud disability employer adding meaningful opportunities for people with disability to contribute to society and help others be their best selves.  With this in mind, the SchemeWise team offers deep knowledge of the NDIS from the participant and provider perspectives.

Our team of professionals practice across counselling, nursing, occupational therapy and specialised behaviour support bringing energy to the disability sector, and are central players in SchemeWise’ person-centred approach in a multi-disciplinary way. They provide the right scaffolding to meaningfully work with a broad range of people from moderate through to very complex needs and have interactions with various NDIS services teams including the Complex Network pathway. Most importantly, our team are experienced across government, health, mental health, social, justice, child protection, public housing, community and disability services. Offering SchemeWise customers REAL know how!

The SchemeWise team of professional people are highly aware of the many moving parts required to deliver therapy and supportive services, and at the end of the day, takes seriously the responsibility to get things right for our customers because they are at the centre of everything we do!

SchemeWise Pty Ltd people work with your mainstream and disability providers, all areas of the NDIS, and state/territory government agencies (health, community service, office of disability, mental health, hositlas, justice and child protection), as well as your family and representatives.

SchemeWise services are always:

a mobile service – we see you in your own home, school, community, hospital, SIL, SDA, etc;

a multi-disciplinary team – offering deep experience across systems of support to help you achieve your goals;

professional, coordinated, high-quality and assured services;

a specialist provider with proven knowledge and experience (also interworking with other generalist providers);

efficient, responsive and reachable;

a therapy provider with expert NDIS experience and know-how; and

committed to delivering services and supports in partnership with individuals, their family/representatives and their broader supports network.

People can access a SchemeWIse support either as a single service, (e.g. support coordination), or a few services (like nursing and counselling, or, support coordination and counselling) if people wish to choose us.  Whether you choose one or more services, SchemeWise people will be there to assist and back you up, to help when needed, and build your capacity toward a better life. Helping you achieve your goals is what we do.

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SchemeWise Vision

SchemeWise will be the leading support and therapy service in its operating areas by providing high-quality service competency that exceeds all competition.

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SchemeWise Mission

Our mission is to support and promote capacity development, achievement, personal growth, and participation; so our customers live their best possible lives.

We do this:

together with people, their families, representatives and others,

their chosen supports and services,

using a team approach.

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SchemeWise Values

Our people are committed to responsible, knowledgeable, professionally kind, trustworthy and quality-assured services delivery. We help people get started and keep going using evidence-based and people-centred approaches. We exemplify quality through our service competencies and always look to learn and improve; striving always for better practice opportunities in our customer roles.

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About SchemeWise Services

You can choose one or more services or supports from SchemeWise. We reserve capacity to ensure you can access our services on an agreed basis with you.  In most cases, we offer short wait times for existing customers such that regular service contact is achievable and we provide the help and support you have sought from us.

Due to the nature of our services and supports the only requirement to keep your service/support 'active' is to contact with us at least once a month - either in person, via phone or telehealth appointment such that we retain knowledge of your circumstances, needs, and be able to support you to increase your capacity.  We will of course help in this aim too through reminders and actively seeking to contact you. 

However, where it is determined that we have not heard from you after this time, or where there is no intent from you to engage despite our reaching out to you, SchemeWise may by necessity seek to close your account under our Cancellation Policy (which is provided in our Service Agreement Terms) and release a progress report (charged at applicable service rate) to you for your future NDIS needs.  This action enables SchemeWise to release capacity, reserved for you, back to others seeking our expert advice and assistance.  Thank you for your understanding. 

NOTE: This requirement does not apply for people on holiday for a period longer than this, who are required to temporarily relocate due to circumstance (e.g. bushfire or other emergency) or when a person goes to hospital for any reason.  It is however very important you, or your representative, takes personal responsibility and alerts SchemeWise to such issues as these.  It is always SchemeWise intent to respectfully work with people toward their goals, however we must reserve our right to provide and direct service(s) to persons actually needing our help and assistance.  Thank you for your understanding so SchemeWise can continue to support you and others as best as is possible.

 

At SchemeWise we can help you get started and keep going...

...it's one of our core value too! 

 

Simply, use our online form or call today... we'll contact you usually within one business day!

Service providers please use the service request form.

 

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 Registered NDIS Provider - ACT and NSW

 

 

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